The Smart Hands service allows you to ensure the on-site presence of a qualified technician to address issues that may arise with your servers and network installations. The Smart Hands service is an extension of your on-site IT presence, working within the framework you define and under the direction of your off-site personnel.


A range of services that we offer:
  • Rapid network reconfiguration
  • Cable movement or securing
  • Remote server restart
  • Equipment movement to your premises
  • Equipment installation and configuration
  • Removal, installation, and configuration of hardware
  • Operating system installation
  • Server installation
  • Physical server reboot
  • Disk replacement
  • Memory installation
  • Physical hardware replacement
  • Racking, pre-wiring patch panels and equipment
  • Power off router, server, and switch, and gradual server restart
  • On-site or off-site technical support and troubleshooting