We put at your disposal a team of IT professionals, located in Japan, to provide high quality support services to companies. The SolutechJP Support Center offers our customers a fast and efficient professional service, without the high costs associated with running an in-house IT department. Our helpdesk is accessible by e-mail, chat or via our secure web portal.
We offer plans tailored to your needs in the form of full-time support contracts or a contract defining a number of hours per month.
Several types of intervention are possible, depending on your company’s needs and constraints. We provide you with a dedicated ticket request and incident reporting system. Our teams can intervene on site or remotely, using secure tools.
